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Average Customer Review: Average Customer Review: 4.5 of 5 4.5 of 5 Total Reviews: 16    Write a review.

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5 of 5 July 1, 2018
Reviewer: Ricky from Moncton, NB Canada  


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2 of 5 Great Product September 4, 2016
Reviewer: Linda from Stittsville, ON Canada  
selivery was
Much slower than  expected for expedited shipping

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3 of 5 Great service, poor execution August 9, 2016
Reviewer: Kit from Halifax, NS Canada  
I called at beginning of day on Monday to purchase a wetsuit for a race on the weekend (Sunday). The representative was really nice and helped me upgrade to express shipping so that it would arrive in time (expected delivery: Thursday). Unfortunately a series of delays ensued. They misplaced and could not locate the wetsuit in the warehouse. By Wednesday, they substituted it with another suit (a better model!), and I was happy to learn TriBoutique upgrading my shipping to overnight to get the replacement there in time. Unfortunately, they then neglected to get the shipment out to purolator promptly, which resulted in it not even being collected until Friday evening, for a Monday delivery. Raced missed. Despite a willingness to offer upgrades and substitutions -- and good communication, they really let me down in the end.

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5 of 5 Delivery June 7, 2016
Reviewer: Suzanne from Brighton, ON Canada  
Delivery was super fast!

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5 of 5 Online purchase January 7, 2016
Reviewer: Isabelle from Kitchener, ON Canada  
First of all I was very impressed with the prompt response when I sent an email inquiring about the product I wanted to order. I was also impressed that I got an email advising me that the product was available to be ordered as it wasn't at the time I sent the initial email. The product was delivered on the specified date also. I would definitely order from this website again :) Second of all, should be first, excellent customer service!! I would recommend this site to anyone!! Very pleased!! I am not an online shopper but  you guys made it very easy and pleasant! Thank you so much!!

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